Shipping Info

At Klig’s Kites, we know you’re excited to receive your order—and we’re just as excited to get it to you! Whether you’re shopping for kites, flags, yard spinners, or seasonal décor, we aim to ship every package with care and efficiency so you can start enjoying your purchase as soon as possible. Below you’ll find everything you need to know about our shipping process, timelines, and policies.

Free Shipping on Orders Over $150

We’re proud to offer free standard shipping on all orders over $150 (excluding taxes and after any discounts have been applied). This offer applies to orders shipped within the continental United States and is automatically applied at checkout—no coupon code needed. It’s just our way of saying thank you for shopping with us and making Klig’s Kites a part of your home or outdoor space.

Fast and Reliable Processing

We do our best to ensure that all in-stock items are processed and shipped out within 1 to 3 business days from the date your order is placed. Orders received on weekends or holidays will begin processing the following business day. Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.

Special Orders and Backordered Items

In some cases, an item you order may need to be specially ordered from our supplier or may be temporarily out of stock. If that happens, we’ll reach out to you right away with details and an estimated timeframe for fulfillment. These situations may extend the shipping timeline slightly, but we’ll always keep you updated on your order’s status so there are no surprises.

Estimated Delivery Times

Delivery times will vary based on your location and the shipping method chosen at checkout. Most standard deliveries arrive within 3 to 7 business days after they leave our warehouse. During peak seasons or holidays, shipping carriers may experience delays beyond our control, but we will always do our part to ship your order promptly and communicate any known delays.

Shipping Methods

All orders are shipped via trusted carriers such as USPS, UPS, or FedEx, depending on the size, weight, and destination of the package. While we primarily offer standard shipping, expedited options may be available upon request. If you have a special shipping need, feel free to contact us before placing your order and we’ll do our best to accommodate you.

Damaged or Missing Packages

We carefully inspect and pack each order before it leaves our facility. If your package arrives damaged or if any items are missing, please contact us within 5 business days of delivery. We’ll work with you quickly to resolve the issue and ensure you receive your complete order.

Questions? We’re Here to Help

If you have any questions about your shipment, need help tracking your package, or want to confirm stock on a particular item before placing your order, don’t hesitate to contact our team directly. Customer service is a top priority at Klig’s Kites, and we’re committed to making sure your experience is seamless from start to finish.

Thank you for shopping with us—we appreciate your support and look forward to getting your order flying out the door!