Terms of Service

By accessing, browsing, or using the Klig’s Kites website (the “Site”), you acknowledge that you have read, understood, and agreed to comply with these Terms of Service. These terms form a legally binding agreement between you and Klig’s Kites. If you do not agree to any part of these terms, we respectfully ask that you do not use our Site or engage with our services.

Information We Collect

When you interact with our website—whether browsing, making a purchase, signing up for a newsletter, or reaching out via our contact form—we collect certain personal information. This may include, but is not limited to, your full name, email address, phone number, billing and shipping addresses, and payment details. We also collect data passively through the use of cookies, analytics tools, and tracking pixels, which may capture your IP address, device information, browser type, pages viewed, and time spent on our Site. This information helps us better understand customer behavior, optimize our content, and improve your shopping experience.

How We Use Your Information

We use the data we collect to operate our business and provide you with a seamless experience. This includes processing and fulfilling your orders, managing your customer account, sending order confirmations and shipping updates, responding to inquiries, and providing access to promotions, newsletters, or loyalty programs. Additionally, we analyze collected data to enhance our website functionality, improve marketing efforts, personalize content, and ensure system security. All usage of personal data complies with applicable data privacy laws and is handled with the utmost confidentiality.

Sharing of Personal Information

Klig’s Kites may share your personal data with trusted third-party partners and service providers. These include payment processors, fulfillment centers, email marketing platforms, advertising networks, and IT support providers. Data may be shared only as necessary to complete transactions, deliver services, enhance site functionality, or provide targeted marketing. We require all third parties to adhere to strict privacy obligations and to use your data solely for the intended business purpose. We do not sell your personal data in exchange for monetary compensation, but some sharing may fall under the broader legal definition of “sale” under certain state privacy laws.

Targeted Advertising and Opt-Out Rights

In compliance with laws such as the California Consumer Privacy Act (CCPA) and other state privacy regulations, we recognize your right to opt-out of the sharing of your personal data for the purpose of targeted advertising. This includes behavioral ads served through cookies and third-party tracking technologies. You may opt-out at any time by adjusting your cookie preferences in your browser settings or by enabling the Global Privacy Control (GPC) on supported devices. When GPC is detected, we will honor your request and cease the sale or sharing of your data for targeted advertising purposes.

Cookies and Tracking Technologies

Our Site uses cookies, pixels, and similar technologies to personalize your experience, analyze traffic patterns, improve website performance, and deliver relevant advertisements. Cookies allow us to remember your preferences, enhance navigation, and recognize repeat visits. You have the ability to manage, disable, or delete cookies at any time via your browser settings. Please note that disabling cookies may impact certain features or functionality of the Site, such as saved carts or user login sessions.

Your Data Protection Rights

Depending on your location, you may have certain legal rights concerning your personal data. These rights may include:

The right to access personal information we hold about you
The right to request correction or updates to inaccurate or incomplete data
The right to request deletion of your data (“right to be forgotten”)
The right to object to or restrict the processing of your data
The right to request a copy of your data in a portable format
The right to withdraw consent at any time, where applicable

To exercise any of these rights, please contact us using the contact details provided below. We may request verification of your identity before fulfilling such requests to protect your information.

Limitation of Liability

While we make every effort to ensure the accuracy, security, and uninterrupted availability of our website, we do not guarantee that the Site will be error-free or continuously available. Klig’s Kites disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to or use of the Site, any delays or inaccuracies in information, or issues arising from third-party platforms linked on our Site. You agree that your use of the Site is at your own risk.

Changes to Terms of Service

Klig’s Kites reserves the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page with an updated revision date. It is your responsibility to review these Terms regularly to stay informed of any updates. Continued use of the Site after changes have been made constitutes your acceptance of the revised terms.

Contact Us

If you have any questions, concerns, or requests related to these Terms of Service, your personal data, or your shopping experience with us, please feel free to reach out:

Phone: 843-448-7881, extension 1 (for website-related inquiries)

Address: 9709 North Kings Highway, Myrtle Beach, SC 29572

Business Hours: Monday – Sunday, 10 AM – 9 PM EST (Hours may vary by location and season)